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Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.


Shipment Processing Time

Our standard delivery time is 3-5 working days, with next-day delivery available for an extra fee on some items. Shipping times are estimates only, and exact dates will be provided after purchase or by an enquiry. Delays can happen so we cannot confirm any shipping date for certain but will do our best to keep buyers informed. Items are all shipped through our correspondence address, and we check all products before dispatching them to the buyer. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.


Customs, Duties and Taxes

Knot Just Plane Wood is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).



Knot Just Plane Wood is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the courier company directly or the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.


This document was last updated on January 31, 2022

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